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قديم July 10, 2009, 03:38 PM
 
Business English

Business English
Business Letters in English
4/7/2009
Alkhader Ali Alkhader



Business English
Business (noun):

1- Commercial activity; a commercial organization.

2- Somebody’s regular occupation; work to be done or things to be attended to.

3- Somebody’s concern. OTHER WORDS: businessman or businesswoman noun businesslike adjective busy adjective.

Business English in English

How to write business letters and other correspondence in English, Includes memos and emails?

Business Letters in English

Business letters are formal paper communications between, to or from businesses and usually sent through the Post Office or sometimes by courier. Business letters are sometimes called "snail-mail" (in contrast to email which is faster). This lesson concentrates on business letters but also looks at other business correspondence. It includes:

Letter

Memo

Fax

Email

Who writes Business Letters?

Most people who have an occupation have to write business letters. Some write many letters each day and others only write a few letters over the course of a career. Business people also read letters on a daily basis. Letters are written from a person/group, known as the sender to a person/group, known in business as the recipient. Here are some examples of senders and

Recipients:

Business «» business

Business «» consumer

Job applicant «» company

Citizen «» government official

Employer «» employee

Staff member «» staff member

Why write Business Letters?

There are many reasons why you may need to write business letters or other correspondence:

To persuade

To inform

To request

To express thanks

To remind

To recommend

To apologize

To congratulate

To reject a proposal or offer

To introduce a person or policy

To invite or welcome

To follow up

To formalize decisions

Read through the following pages to learn more about the different types of business letters, and how to write them. You will learn about formatting, planning, and writing letters, as well as how to spot your own errors. These pages are designed to help you write business letters ad correspondence, but they will also help you learn to read, and therefore respond to, the letters you receive. You will also find samples that you can use and alter for your own needs.

Business Letter Vocabulary

Attachment

Extra ******** or image that is added to an email

Block format

Most common business letter format, single spaced, all paragraphs begin at the left margin

Body

The ******* of the letter; between the salutation and signature

Bullets

Small dark dots used to set off items in an unnumbered list

Certified mail

Important letters that sender pays extra postage for in order to receive a notice of receipt

Coherent

Logical; easy to understand

Concise

Gets to the point quickly

Confidential, personal

Private
Diplomacy, diplomatic
Demonstrating consideration and kindness
Direct mail, junk mail
Marketing letters addressed to a large audience
Double space
Format where one blank line is left between lines of ****
Enclosure
Extra ******** or image included with a letter
Formal
Uses set formatting and business language, opposite of casual
Format
The set up or organization of a ********
Heading
A word or phrase that indicates what the **** below will be about
Indent
Extra spaces (usually 5) at the beginning of a paragraph
Informal
Casual
Inside address
Recipient's mailing information
Justified margins
Straight and even ****, always begins at the same place
Letterhead
Specialized paper with a (company) logo or name printed at the top
Logo
Symbol or image that identifies a specific organization
Margin
A blank space that borders the edge of the ****
Memorandum (memo)
******** sent within a company (internal), presented in short form
Modified block format
Left justified as block format, but date and closing are centered
On arrival notation
Notice to recipient that appears on an envelope (e.g. "confidential")
Postage
The cost of sending a letter through the Post Office
Proofread
Read through a finished ******** to check for mistakes
Punctuation
Marks used within or after sentences and phrases (e.g. Periods, commas)
Reader-friendly
Easy to read
Recipient
The person who receives the letter
Right ragged
Format in which **** on the right side of the ******** ends at slightly different points (not justified)
Salutation
Greeting in a letter (e.g. "dear Mr. Jones")
Sensitive information
******* in a letter that may cause the receiver to feel upset
Semi-block format
Paragraphs are indented, not left-justified
Sincerely
Term used before a name when formally closing a letter
Single spaced
Format where no blanks lines are left in-between lines of ****
Spacing
Blank area between words or lines of ****
Tone
The feeling of the language (e.g. Serious, enthusiastic)
Transitions
Words or phrases used to make a letter flow naturally (e.g. "furthermore", "on the other hand")
Business Letter Formats
There are certain standards for formatting a business letter, though some variations are acceptable (for example between European and North American business letters). Here are some basic guidelines:
Use A4 (European) or 8½ X 11 inch (North American) paper or letterhead
Use 2.5 cm or 1 inch margins on all four sides
Use a simple font such as Times New Roman or Arial
Use 10 to 12 point font
Use a comma after the salutation (Dear Mr. Bond),
Lay out the letter so that it fits the paper appropriately
Single space within paragraphs
Double space between paragraphs
Double space between last sentence and closing (Sincerely, Best wishes),
Leave three to fives spaces for a handwritten signature
cc: (meaning "copies to") comes after the typed name (if necessary),
enc: (meaning "enclosure") comes next (if necessary),
Fold in three (horizontally) before placing in the envelope
Use right ragged formatting (not justified on right side)
Formatting Business Letters
Block format is the most common format used in business today. With this format, nothing is centered. The sender's address, the recipient's address, the date and all new paragraphs begin at the left margin, like this:
Wicked Wax Co. Ltd >> SENDER'S ADDRESS
22 >> May be printed company logo and address Charlton Way
London, SE10 8QY
Skip 2 lines
5th December, 2006 >> DATE
Skip 2 lines
Ms. Maggie Jones >> RECIPIENT'S ADDRESS
Angel Cosmetics Inc.
110 East 25th Street
New York, NY, 10021
USA
Skip 2 lines
Your ref: 123 >> RECIPIENT'S REFERENCE (IF ANY)
Our ref: abc >> SENDER'S REFERENCE (IF ANY)
Skip 2 lines
Dear Ms. Jones, >> SALUTATION
Skip 2 lines
Forthcoming Exhibition >> SUBJECT
Skip 1 line
First paragraph…
Skip 1 line
Second paragraph… >> BODY OF LETTER
Skip 1 line
Third paragraph…
Skip 1 line
Sincerely, >> CLOSING
Skip 1 line
>> SIGNATURE (HAND-WRITTEN) Morris Howard
Skip 1 line
Morris Howard, President >> NAME, TITLE (TYPED)
Skip 1 line
cc: Brian Waldorf >> Copy To
Skip 1 line
Enc: catalogue >> ENCLOSURE
Formatting Envelopes for Business Letters
It is best to type an envelope for a business letter. Most word ******** programs contain an envelope labeling function to help you. All you need to do is indicate the size of envelope you are using and type the correct information in the appropriate fields, for example:
رد مع اقتباس
  #2  
قديم July 19, 2009, 06:45 PM
 
رد: Business English

thank uuuu
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